When an employee or arresting unit works on the wrong cases, you will see an overwork (!) warning symbol above their heads. Also, above the lockers. That means the cases are too complex for that officer or department. As far as we know, the wrong cases are delivered when the departments that specialize in those cases are already full. Tap the management menu button in the lower-right corner and check the number of cases that the departments are handling at the current time. If it’s full, chances are new cases could be delivered to the wrong departments. You can make upgrades to the department, expand it, hire more employees, and quickly solve the cases so that you always have room for the new cases. This way you can get rid of these wrong case delivery situations.

 

All you need to do is expand the coverage in the city to receive all sorts of crimes; like crime lab(drug crimes), fraud division(forgery crimes), etc.: –

⇒The types of crimes that people come to report to the police station are based on city coverage. The city has many districts and in each district, specific types of crimes occur. For example – the first city in the game is twin hills; it has five districts: 

• District 1: – from this district, you get traffic violation crimes
• District 2: – from this district, you get vandalism crimes
• District 3: from this district, you get vandalism crimes and theft crimes(mask)
• District 4: from this district, you get forgery/fraud and theft crimes
• District 5: from this district, you get drug crimes(crime lab crimes), theft crimes, and vandalism crimes

 

As we mentioned above, there are three main departments; logistics, research, and arrest. Each department specializes in certain tasks. In each department, you have plenty of upgrades to make. Aso, in each department, you can hire the employees to work on the cases. You will have to pay wages to these employees – to make the department profitable, you can fire and hire the employees. For example – if a particular department facility is not receiving cases, then there is no need to keep employees. Fire them and hire when needed. 

In the lower-right corner, tap on the management office button. In this menu, you can check which department facility is profitable and which one is not. Also, you can check the departments’ facilities’ specialization. For example – 

• Detective Division – Vandalism Crimes, Traffic Violation Crimes, Theft Crimes
• Fraud – Theft, Forgery Crimes
• Crime Lab – Drug/Theft crimes
• Major Crimes – Vandalism, Drug, Theft crimes
• Police Officers – arrest criminals that do credit card fraud, vandalism crimes, and violate traffic rules
• Tactical Unit – arrest criminals that do drug and theft-related crimes

 

• Spray Can Symbol – Vandalism Crime(Solved by Detective Division, Major Crimes department)
• Semaphore Symbol – Traffic Violation Crime(Solved by detective division department)
• Chemical/Drug Symbol – Drug Crime(Solved by crime lab department)
• Mask Symbol – Theft Crime(Solved by fraud * counterfeit division) 
• Credit Card Symbol – Forgery or Scam Crime(Solved by fraud * counterfeit division)

 (1) First things first – get familiar with crimes(you must know the symbols’ meaning, only after that, you will be able to understand everything – read the symbol guide below for more info). On the reception, you receive the crime reports – the receptionist there files the report against the crime. If you tap the reception counter – you will see the number of crimes that you have got and what type of crimes that have been reported by the people living in the city’s districts.

(2) There are three types of departments in the Idle Police Tycoon game; the logistics department, the research department, and the arresting department. The logistics department includes reception and interns – the people with the responsibility of filing and delivering cases from one department to another. The research department facilities such as the detective division, fraud * counterfeit division, crime lab, and major crimes handle the investigation. And, at last, the arresting department that handles arrest. 

(3) Each department in the game specializes in specific crimes. Read the department guide below for more details. 

(4) You will see (!) warning symbols above the lockers, next to the progress bar, above employees/detectives if they are working on the cases in which they are not specialized. This warning mainly occurs when the cases are wrongly delivered. Due to that,  detectives/employees/officers will take more time to complete them. Read the warning symbol guide below. 

(5) At the top of detectives/scientists/employees’ heads, you can check the crime icon that showcases the type of crime they are investigating and the progress bar; the progress bar could be of orange color or green color. If there is a (!) warning symbol, then it means that they working on the wrong cases. Read the (!) warning symbol guide for more details.